3.5 Request Modify List of SAs for Write Off Process

4.3.2.6 Write Off Uncollectible Receivables : Write Off Uncollectible Receivables Detailed Process Model Description : 3.5 Request Modify List of SAs for Write Off Process

3.5 Request Modify List of SAs for Write Off Process

Reference: Write Off Uncollectible Receivables Process Model - Page 3 for the business process diagram associated with this activity.

Actor/Role: CSR

Description: The CSR or Authorized User reviews the Service Agreements included in the Write Off Process. At times it is necessary to exclude a specific Service Agreement from a Write Off Process. The CSR or Authorized User removes a given Service Agreements from the Write Off Process.